HSPLS News Release: Free 1-on-1 Tech Help Available at Hawai‘i’s Public Libraries

STATE OF HAWAIʻI

KA MOKU ʻĀINA O HAWAIʻI

JOSH GREEN, M.D.

GOVERNOR

KE KIAʻĀINA

HAWAI‘I STATE PUBLIC LIBRARY SYSTEM

ʻOihana Hale Waihona Puke Aupuni o ka Mokuʻāina o Hawaiʻi

STACEY A. ALDRICH

STATE LIBRARIAN

KE PO‘O HALE WAIHONA PUKE MOKU‘ĀINA

FOR IMMEDIATE RELEASE

Date: Feb. 12, 2026

Free 1-on-1 Tech Help Available at Hawaiʻi’s Public Libraries

Digital Navigators help with everyday tasks; appointments encouraged

HONOLULU – In a world where everything from job applications to doctor visits happens online, Hawaiʻi’s public libraries are offering free, personalized help to make technology less stressful and more accessible. In recognition of Digital Learning Day on Feb. 12, the Hawaiʻi State Public Library System is highlighting its team of 21 Digital Navigators, now available by appointment at all 50 public libraries statewide, with walk-ins accommodated when possible.

“Technology touches nearly every part of daily life now, but not everyone has had the chance to build those skills,” said State Librarian Stacey A. Aldrich. “Libraries are here to make sure no one is left behind in the digital world.”

Digital Navigators provide free, one-on-one assistance with everyday technology needs, including:

• Building basic digital skills
• Learning how to use specific devices
• Staying safe online and protecting privacy
• Filling out online forms and applications
• Setting up and managing email
• Searching and applying for jobs
• Connecting with family and friends
• Accessing telehealth services

“Nearly everyone we help says they feel more confident using technology after their session and would recommend the service to friends and family,” Aldrich added.

Appointments are encouraged and can be scheduled online at https://book.mapunawai.com/island or by calling a local public library.

The program is overseen by the Hawaiʻi State Public Library System in partnership with Māpunawai and the University of Hawaiʻi.

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About the Hawaiʻi State Public Library System (HSPLS):

The Hawaiʻi State Public Library System is the only statewide public library system in the United States, serving six islands with 51 branches. HSPLS inspires curiosity and creates opportunities for all to read, learn, and connect. Rooted in the ʻohana spirit, the library system embodies the aloha, cultural richness, and environmental beauty of Hawaiʻi. Through its books, digital collections, community programming, and welcoming spaces, HSPLS nourishes minds, strengthens communities, and enriches generations. Learn more at librarieshawaii.org.

About Māpunawai:

Māpunawai is a Hawaiʻi-based nonprofit founded to ensure that every resident—especially kūpuna, rural communities, and underserved populations—has the digital skills, tools, and confidence needed to thrive in an increasingly online world. Built in close partnership with public libraries, community centers, and local organizations, Māpunawai has grown into a statewide digital learning network delivering hands-on training, digital navigation, and technology support across every major island.